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Swagvault was founded in 2004 by ShenHua Innovative Technologies. They have grown enough to have about 200.000 customers in the United States. They claim to have an office in Washington, but all their deparments are actually located in Beijing.
Promotions -There have a very well explained Loyalty Program, your membership will upgrade any time you place a new order and it'll grant up to 10% discounts.
Customer Support - We have talked to to them and they were helpful and polite. Their English was good enough and their answer time was fast. There are people reporting their customer support not online 24/7, but all the times I tried to contact them their support were actually available. They claimed they would deliver in a certain time and I could verify that they actually did every time.
There are still serveral bad reports about their customer support. I guess I had a nice experience because my orders went smooth, but maybe the chinese support might get tricky whenever problems appear.
DDO Plat Prices - They sell 500k Plat for 8.50$ wich is a competitive price, but we were used to better deals with Swagvault.
DDO Plat Delivery - Delivery Info: For our customer's safety and convenience, we will make Person-to-Person ingame online trading of your DDO plat. Delivery location: We will be waiting for you at the wavecrest inn on the harbor; please come here for the trade.
I got them about 5 hours after I placed the order and this is nice.
Overall - Swagvault is one of the biggest and oldest currency seller on the market. In my experience their support was fine, the deliveries were fast, and the DDO Plat prices were the lowest.
One of the minus is that they are a China based company, and this may cause some disfunction sometimes, expecially when something goes wrong with your order, as many people have reported.
But in the end they are trustworthy, and I will definitively buy again from them in the future.
| Pros: |
Cons: |
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| Low Prices |
China based business |
| Fast Deliveries |
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| Multilanguage Site |
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